Refund Policy

Overview

At DevTheme, we strive to provide high-quality WordPress themes, plugins, and web templates. If you are not satisfied with your purchase, we offer a refund under specific conditions.

Eligibility for Refund

• You must request a refund within 14 days of purchase.
• The product must not have been downloaded or used extensively.
• Refunds will be granted if the product has critical defects that prevent it from functioning as advertised, and we are unable to fix them.
• Refunds are not applicable for custom services, modifications, or third-party product issues.

Non-Refundable Cases

• Change of mind after purchase.
• Failure to read product descriptions and requirements.
• Compatibility issues with third-party plugins or software.
• Requests made after the refund period.

How to Request a Refund

If you meet the refund criteria, please contact our support team through our Contact page with your order details and a description of the issue.

Processing Time

Once your refund request is approved, the amount will be credited to your original payment method within 5-10 business days.