Overview

At DevTheme, we are committed to providing quality support for our themes, plugins, and web templates. Our support team is available to assist with any issues related to our products.

Scope of Support

  • Help with installation and setup of our themes and plugins.
  • Fixing bugs and reported issues related to our products.
  • Guidance on using product features and functionalities.

What is Not Covered

  • Customization requests beyond minor adjustments.
  • Third-party plugin conflicts and integrations.
  • Server or hosting-related issues.
  • General WordPress troubleshooting unrelated to our products.

Support Hours

Our support team is available Monday to Friday from 9:00 AM to 6:00 PM (GMT). Response times may vary based on ticket volume.

How to Get Support

To request support, please submit a ticket through our Contact page with a detailed description of your issue.

Response Time

We aim to respond to all queries within 24-48 hours during business days.